Policies

Privacy Policy

Website privacy policy

SBA.gov collects some technical information from you when you visit the site to give you the best possible experience. We use web analytics software (Google Analytics) to explore how visitors interact with the website. This can include where they came from, what they did on the site, and whether they completed certain predetermined tasks while there. The Office of Management and Budget classifies this as Tier 2 usage since it is a multi-session web measurement. (For more information, see OMB memoranda M-10-22 and M-10-23.(Link is external))

We use generalized data to improve our user interface and content to meet the needs of our customers. This also helps us to track problems, prevent fraud, and improve the effectiveness, security, and integrity of the site. This information does not identify you personally and is only held in accordance with SBA’s data retention policy. For each page that you visit, we collect and store only the following technical information:

• Date and time of access
• URL address of the SBA.gov webpage visited
• Internet domain and IP address used to access our site
• Type of browser and operating system used to access our site (if provided by the browser)
• URL address of the referring page (if provided by the browser)
• Completion or success status of the request for a webpage or other online item
• File size of the webpage visited

This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits. We do not share this data with anyone outside SBA unless necessary for law enforcement purposes.

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