As a mature phase entrepreneur, you’ve successfully established your business, achieved stable revenue, and likely captured a significant market share, but you might be ready for a refresh. Read topics and questions to consider below, get in touch with your closest regional SBDC center, check out resources for idea phase entrepreneurs and find upcoming educational events on our calendar.
As a mature-phase business owner, you’ll want to prevent stagnation by continuously improving or expanding your product line. You might also want to explore new technologies, find better ways to leverage customer feedback, and consider adjacent markets. NYSBDC advisors can assist you with strategies for innovation, R&D, and methods to effectively reinvest profits in new ideas without alienating current customers.
Questions to Consider:
In the mature business phase, managing increased costs without compromising product/service quality or customer satisfaction may be a challenge. Leveraging your data effectively will allow you to better understand the current state of your business and learn how to proactively adapt to market changes. You can consult with an NYSBDC advisor on lean operations, identifying cost-saving technologies, analyzing your business data, and automation to optimize your business’ resources while maintaining high productivity.
Questions to Consider:
Whether through entering new markets, adding product lines or services, or considering acquisitions, mature phase business owners often want to identify profitable ways to expand their operations. However, it’s essential to ensure you don’t overextend your resources or compromise your business’ stability as you do this. NYSBDC advisors can help you with guidance on market research, risk assessment, and your options around mergers, acquisitions, franchising, or licensing to fuel growth sustainably.
Questions to Consider:
Marketplaces, trends, customer values, and customer experience expectations evolve over time, and it can be difficult to keep a mature brand relevant, appealing, and competitive. NYSBDC advisors provide support for brand refreshes, insights into customer expectations, and leveraging digital marketing strategies to retain and expand your customer base.
Questions to Consider:
You might be concerned about preventing a skills drain in your mature business. To do this, you need to attract and keep top talent, which involves solutions for employee development, organizational improvements, and incentives to boost loyalty and engagement. NYSBDC advisors can help you navigate these human resource issues.
Questions to Consider:
You can’t control if and when there might be market downturns, regulatory changes, or supply chain disruptions that will affect your business. However, you can prepare for them. NYSBDC advisors provide direction on risk assessment, creating business continuity plans, and establishing expanded supplier networks so you can traverse bumps in your business road as smoothly as possible.
Questions to Consider:
Mature businesses have the opportunity to maintain strong cash flow, optimize investment returns, and manage debt and equity. NYSBDC advisors can provide insight into cash flow management, tax efficiency strategies, and exploring new funding options for potential investments. They are happy to work alongside your financial and tax professionals to help you improve your business’s financial position.
Questions to Consider:
M Mon | T Tue | W Wed | T Thu | F Fri | S Sat | S Sun |
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1 event, | 5 events, What You Don’t Know Can Cost You: Merchant Services 101 for Small Businesses Small Business Human Resources UPMC Essential for Success Training – Multi-State Supplier Readiness Webinar Welcome to the SBDC Info Session Welcome to the SBDC Info Session | 3 events, Marketing Strategies with NeuroMarketing AI Starter Kit – Practical Tools for Small Businesses (2-Part Session) Resilience Strategies for Entrepreneurs & Sustainable Success webinar | 8 events, Grow & Fund – Weekly Business Booster (2-Part Series) Christine Curzio, owner, Simply Payments Buying an Existing Business Monthly Business Solutions Roundtable Monthly Business Solutions Roundtable Monthly Business Solutions Roundtable Christine Curzio, owner, Simply Payments Grow & Fund – Weekly Business Booster (2 Sessions) | 0 events, | 0 events, | 0 events, |
1 event, Welcome to the SBDC Info Session | 4 events, Fast Track to Small Business Workshop (In-Person & Online) NELP Business Entity Formation Government Contracting 101 Building Better Credit for Bigger Opportunities | Part 1 | 5 events, Grants for R & D : SBIR and STTR Business Valuation A Simple Recipe for Social Media Success Customer Segments & Why They Matter More Than You Think | 8 events, NELP Remote Small Business Legal Clinic Sales Tax Best Practices Storytelling, a Complete Marketing Tool Sales Tax Best Practices Business Start-up Basics & Planning- Small Business Seminars Is Entreprenuership for You? Is Entreprenuership for You? | |||
1 event, Fast Track to Small Business Workshop (In-Person & Online) | 5 events, IN PERSON: Website Workday at the New York Public Library Success Through Certification How to Start a Business Workshop Welcome to the SBDC Info Session | 8 events, Google Suite for Business Workshop AI Starter Kit – Practical Tools for Small Businesses (2-Part Session) Introduction to Artificial Intelligence in Marketing Turn Clicks into Clients: Optimizing Your Website for Success Business Formation Small Business Digital Game Plan: Your Online Growth Playbook Brand Identity from the Inside Out Access To Capital | Capital to Grow, Confidence to Thrive | 4 events, Preparation for Holidays Sales Financing Your Small Business – Small Business Seminar Grow & Fund – Weekly Business Booster (2-Part Sessions) Introduction to HR & Payroll | 0 events, | 0 events, | 0 events, |
3 events, IN-PERSON: Website Workday at the Brooklyn Public Library “Hustle for Freedom” Business Bootcamp Welcome to the SBDC Info Session | 9 events, Building a Small Business Website Fund Your Business With Community Convenience Sells Content Creation Without the Overwhelm: Smart Strategies for Busy Entrepreneurs Marketing to the Government Content Creation Without the Overwhelm: Smart Strategies for Busy Entrepreneurs Convenience Sells From Local to Global: Unlocking International Opportunities | 6 events, CPA Accounting Clinic Google Analytics: Learn what visitors are doing on your website and what is working and what is not EmpowerHER Expo 2025 Brand Positioning: Why Should Anyone Choose You? EmpowerHER Expo Invite 2025 | 3 events, AI Made Simple: Unlocking Growth for Small Businesses Artificial Intelligence Basics – Small Business Seminar | 2 events, | ||
1 event, “Hustle for Freedom” Business Bootcamp | 6 events, Crafting the Perfect 2-Minute Pitch Crafting the Perfect 3-Minute Pitch How to Respond to an RFP Non-Disclosure Agreements: When Should You Require an NDA, When Should You Sign an NDA Non-Disclosure Agreements: When Should You Require an NDA, When Should You Sign an NDA | 5 events, Business Entity Formation (with NELP) Business Entity Formation Workshop with NELP Business Legal Entity with NELP AI Starter Kit – Practical Tools for Small Businesses (2-Part Session) | 6 events, Bookkeeping Basics for Small Business Owners Bookkeeping Basics for Small Business Owners Cybersecurity Essentials for Small Business – Small Business Seminar Grow & Fund – Weekly Business Booster (2-Part Series) |
Our statewide network of 20 regional development centers and over 70 satellite locations is ready to help you take the next step. Find your center & start your SBDC journey.